- Create one or more surveys that will be emailed to users who have “pending” orders
- Schedule series dispatching of survey emails and define a specific time interval before each sending
- Add a coupon code to the survey email
- Insert a link in the email body to allow users to retry payment
- Send a thank-you email after the order is completed
- You can see answers given for each single survey question
- Survey questions have open questions
- Complete view of the list of “pending” orders
- Complete view of all recovered orders, the ones that have been completed thanks to the “repurchase” link added to the survey email
- Statistics reports
- CSV export questions and answers